Useful Information after Arriving In Taiwan

【From Taoyuan International Airport to Tzu Chi University】

The Office of Global Affairs (OGA) will arrange airport pickup at Taoyuan International Airport during designated arrival times and accompany you to Tzu Chi University. Please refer to pages 3-4, "Important Dates," for the pickup schedule. Make sure to plan your arrival within this period and respond to the OGA's airport pickup email.

Airport pickup service is only available for undergraduate students. Master's and doctoral students are required to travel to the university on their own.

Taoyuan International Airport, 45 minutes by Taoyuan Metro, Taipei Main Station, 150 minutes by train, Hualien Train Station, 10 minutes by taxi, Tzu Chi University

【If You Decide to Travel from Taoyuan International Airport to Tzu Chi University on Your Own, Please Refer to the Following Information】

By Airport MRT and Train:

  • Ensure you have obtained a new phone number and exchanged New Taiwan Dollars (NTD) at the airport.
  • Follow the signs or use the airport map to locate the Taoyuan Airport MRT. There are ticket vending machines near the entrance.
  • Take the Airport MRT to Taipei Main Station. The journey takes approximately 45 minutes, and the fare is NT$160.
  • Walk to the main hall of Taipei Main Station, where you will find ticket vending machines and ticket counters on the side.
  • Take a train from Taipei to Hualien. The journey takes about 2.5 hours, though some trains may take longer. The fare is NT$583.
  • Upon arriving at Hualien Train Station, take a taxi to the Central Campus of Tzu Chi University (approximately 5 minutes, NT$120), or to the Jieren Campus or Jianguo Campus (approximately 10 minutes, NT$160).
  • For the Airport MRT timetable, please refer to the QR code on the right.:https://www.tymetro.com.tw/tymetro-new/tw/_pages/travel-guide/timetable.html

 

【Phone Numbers and Websites You May Find Useful When Traveling from Taoyuan International Airport to Tzu Chi University】

Ministry of Foreign Affairs

https://www.boca.gov.tw/mp-1.html

Phone: +886-2-2343-2888

 Taoyuan International Airport

https://www.taoyuan-airport.com/chinese

Phone: +886-3-273-5081 (Terminal 1)

+886-3-273-5086 (Terminal 2)
Taipei Songshan Airport

http://www.tsa.gov.tw/tsa/zh/home.aspx

Phone: +886-2-8770-3430

 Taiwan High-Speed Rail (THSR)

http://www.thsrc.com.tw

Phone: +886-2-4066-3000
Taiwan Railways Administration

https://www.railway.gov.tw/tra-tip-web/tip

Phone: +886-2-2381-5226

Customer Service (General inquiries and complaints):

0800-765-888

 Taoyuan Airport MRT

https://www.tymetro.com.tw/tymetro-new/tw/

Customer Service (General inquiries and complaints):

+886-3-286-8789

【Obtaining or Exchanging New Taiwan Dollars】

Please withdraw New Taiwan Dollars (NTD) at an ATM in the airport or exchange them at a bank service counter (refer to page 94 for the Taoyuan International Airport floor plan).

【Applying for a New Phone Number】

  • Please apply for a new phone number at the airport (refer to page 94 for the Taoyuan International Airport floor plan).
  • Before entering the "Immigration Passport Check Hall" to have your passport stamped, purchase a SIM card. It is recommended to choose a 1-month plan.

Application Methods:

  1. After arriving at the airport, apply directly with a telecom provider. You only need to prepare your passport and either a boarding pass or a national ID.
  2. Pre-apply for a SIM card in advance to save time.

      Chunghwa Telecom- Taoyuan Airport, Hualien Telecom Stores:

https://www.cht.com.tw/home/consumer

Taiwan Mobile- Taoyuan Airport, Hualien Telecom Stores:

https://www.tstartel.com/CWS/twcard-tw.php

Far EasTone- Taoyuan Airport, Hualien Telecom Stores:

https://www.fetnet.net/content/cbu/tw/index.html

  • Use your passport to apply for a mobile phone contract in Taiwan. We recommend applying at the airport. If you do not apply at the airport, you will need a Taiwanese guarantor, which can be quite inconvenient. For more information, please visit the following website:

https://www.taoyuan-airport.com/chinese/store3_1/1106

【Telecom Company Airport Counters】

Location Service Hours
Terminal 1

Chunghwa Telecom, Far EasTone, Taiwan Mobile

 7:00 AM – 12:00 AM (Chunghwa Telecom)

8:00 AM – 9:00 PM (Far EasTone)

8:30 AM – 8:00 PM (Taiwan Mobile)
Terminal 2

Chunghwa Telecom, Far EasTone, Taiwan Mobile

 5:00 AM – 10:00 PM (Chunghwa Telecom)

8:00 AM – 9:00 PM (Far EasTone)

8:30 AM – 8:00 PM (Taiwan Mobile)