Useful Information after Arriving In Taiwan

From Taoyuan International Airport to Tzu Chi University

  • The OIA is pleased to provide a pickup service for international students from Taoyuan International Airport, directly to Tzu Chi University, Hualien. We suggest that you coordinate your arrival according to the specified "Dates to Note," which can be found on page 3.
  • To ensure we can provide you with this service, please plan your arrival within the provided time frame and remember to respond to the OIA’s pick-up arrangement email.

Should You Decide to Travel Directly from the Airport to Tzu Chi University Campus, You May Follow the Directions Below:

Travel by railway:

  • Make sure that you have applied a new cell phone number at the airport and have cash (TWD) available.
  • Take airport MRT to Taipei Main Station, and follow the sign of  Taiwan Railway Station to go to Taipei Railway Station. The travel time is around 45 minutes, and it costs NT$160.
  • Go to Taipei Railway Station lobby. Ticket vending machines and ticket counters are located in the center of the lobby.
  • Travel time from Taipei to Hualien is approximately 2 hours and 30 minutes, depending on the train, and the ticket costs around NT$440.
  • Exit Hualien Railway Station, and take a taxi to Tzu Chi University Main Campus. The travel time is 5 minutes, and the taxi fare costs approximately NT$120; or to Jieren Campus, which takes 10 minutes, and costs approximately NT$160.
  • Access for the Timetable of Taoyuan Airport MRT.

Useful Phone Numbers and Information on Your Way to Tzu Chi University:

Ministry of Foreign Affairs, R.O.C. (Taiwan)
Phone: +886-2-2343-2888

Taiwan Taoyuan International Airport
Phone:+886-3-273-5081 (Terminal 1 )
+886-3-273-5086 (Terminal 2)

Taipei Songshan Airport
Phone: +886-2-8770-3430

Taiwan High Speed Rail (THSR)
Phone: +886-2-4066-3000

Taiwan Railways Administration
phone: +886-2-2381-5226

Taoyuan Airport MRT
phone: +886-3-286-8789

Withdraw Cash at ATM Machines or Change Your Money to New Taiwan

  • Dollars at the Airport 
    Banks at the airport offer ATMs and currency exchange services.
  • How to withdraw or buy New Taiwan Dollars at the airport?
    You may withdraw New Taiwan Dollars from an ATM or go to a bank’s currency exchange window to buy.

Apply for a New Cell Phone Number at the Airport

  • Purchase a SIM card
    You may purchase a SIM card at Taoyuan International Airport, before presenting your passport to an Immigration officer. You may consider buying a one-month plan.
  • How to purchase a SIM card?
    • You may go to a cell phone store at the airport, and present your passport and boarding card
    • It is very important for you to purchase a SIM card at the airport.
  • Available cell phones store to choose from:
    1. Chunghwa Telecom:
    2. T STAR:
  • You can bring your ID card, issued by your government (or the Entry Visa), and your passport to sign up for a cell phone plan. It’s highly recommended that you sign up for a new cell phone plan at the Airport when you arrive; otherwise, you will need a Taiwanese citizen as your guarantor, should you decide to sign up later. For more on cell phone plans, please visit: https://www.taoyuan-

Cell Phone Service Counters in the Airport:


Service Hours

Terminal 1: Chunghwa Telecom, Far Eastone, Taiwan Mobile

7 a.m. till 12 midnight (Chunghwa Telecom, Far Eastone, and Taiwan Mobile)

Terminal 2: Chunghwa Telecom, Far Eastone Taiwan Mobile

7 a.m. 10 p.m. (Chunghwa Telecom, Far Eastone, and Taiwan Mobile)